SAME DAY DELIVERY
$25 Flat Fee
*Order as late as 3 pm for same-day service
Living in the Orlando area our entire adult lives, we have seen incredible changes to land usage and traffic. We were here when Disney World, the surrounding hotels, and the entertainment parks were nothing but orange groves and woods. I-4 was 2 lanes going each way and you could get from south Orlando where we lived, to Sanford in about 25 minutes. Driving I-4 near downtown and seeing all of the different elevated roads and intersections looking like a bunch of suspended pretzels remind me of just how big Orlando is getting.
One of the consequences of this growth obviously has been traffic. We deliver to over 400 square miles of Orlando using our own drivers and vehicles, so getting to all the areas we used to cover became more difficult every year. We eventually had to cut back on some of the areas we covered, simply because we couldn’t get there in a timely fashion, and in our view that made for bad customer service.
If you had a delivery to Longwood, Apopka, Oviedo, or many areas that fell outside our delivery zones we would either transfer your order to another florist near where you wanted the delivery made. The other choice was to give you their contact number for you to deal directly with them. The problem that we frequently ran into with trying to transfer the order to another florist was that the other florist charged more for the same products. Neither choice was desirable but, we just didn’t have a good solution. That is until last year when we made a change that gave our customers the best of both worlds.
In May of 2021, we established a relationship with a delivery service that covered up to 25 miles from our location. I remember at the time I thought that this could be a game changer. After over 1 year and over 1,000 timely deliveries, it certainly has lived up to its potential.
The service works similarly to Uber, we put your delivery into the system and they pick it up and deliver the flowers. We can track every delivery and get real-time updates: when they accepted the delivery when they picked up, and when they delivered. The average time between requesting a pickup and when an arrangement gets delivered is an impressive TWO AND A HALF hours. This means we can take an order for Winter Garden or Oviedo or other outlying areas at 3:00 pm in the afternoon and make it there the same afternoon. Just to give you 2 examples from the last 2 days. I took an order for the JW Marriott at 2:15 in the afternoon ( 13 miles one way) The flowers were delivered by 4:08. This morning At 9:00 am I had a customer needing flowers in Oviedo (21.9 miles away )before noon, they were delivered by 11:00 am. As someone who knows how difficult deliveries can be, These times are incredibly impressive.
We charge a flat rate of $25.00 for each of these deliveries no matter where they go, and there are other benefits to this program as well. As I have stated earlier in the article, we frequently have issues placing the order with another florist for the same price as we charge. As a member of Teleflora, we carry many of the same products as other Teleflora florists. We have checked with many of the websites of the florist we would use to place the order and found many of them to be significantly higher. The difference between what we charge and their prices for the same product can range from 20-40% higher. This makes it cheaper to pay the 25.00 flat fee rather than having us transfer the order to a florist in the city where the flowers are to be delivered. Another benefit is that it is our flowers, made by our designers so you can be assured of the same quality and value that you would normally expect.
The cities that we have added to our delivery area are:
Winter Garden, Ocoee, Apopka, Longwood, Winter Springs, Weikwa Springs, Altamonte Springs, Lake Mary, Oviedo, Wedgefield, the North part of Kissimmee, Disney area (not on property), and Lake Nona.
We are very pleased and proud that we can offer a service to our customers that truly has a significant value and convenience.
So the next time you suddenly remember it’s your wife’s birthday or that a client is opening a new store or any of life’s celebrations where flowers would enhance the moment. We can get there for you with quality value and now even better delivery options.
EXPANDED DELIVERY AREA
New delivery locations include: Altamonte Springs, Longwood, Lake Mary, Ocoee, Winter Garden, Oviedo, North Kissimmee, and Wedgefield (essentially a 25-mile radius from our address)